How have we helped our partner schools excel? Let them tell you in their own words! Find out how having more options, access to a comprehensive inventory and exceptional service has made a difference for their institution.
Higher Education Institutions
MBS Direct provided much better student service.
"In the long run, MBS Direct offered a much better and more comprehensive program than other companies we considered for our bookstore."Cliff Williams, Chief Financial and Administrative Officer, Charter Oak College
Working with MBS Direct has been wonderful.
"They are consistently the best people I have ever worked with. There are very few things that don't go perfectly and when something isn't right, it is fixed as soon as humanly possible. I am always treated like my small university bookstore matters as much as any large store would. I can't say enough good things about the quality of the people and the product."Deborah Muller, Bookstore Coordinator, University of Alaska Southeast-Juneau
MBS Direct is customer oriented.
"Questions/concerns have always been addressed in a timely and forthright manner. It would be wonderful if all companies believed and offered that kind of service to their clients."Teresa Shambach, Business Office Director, Trumbull Business College
Park University first asked MBS Direct to manage its textbook distribution in 1992, and MBS Direct has remained our choice textbook vendor since. MBS Direct provides excellent communication with our administration and good customer service, and they are a responsible problem solver and a valued corporate partner.
Greg Rose, Ed.D.
Director of Online Operations, Park University
The level of customer service we and our students have experienced is unmatched by anyone in the industry.
"MBS is simply the best vendor I’ve worked with — and I work with a lot of vendors. It’s really a no-brainer: this is what’s best for our kids and our parents."Beverly Dickinson, Campus Store Director, Ouachita Baptist University
My experience with MBS Direct has been nothing but positive.
"My account representative has always provided excellent service — responding quickly to my questions and problems. The students find MBS Direct to be very convenient and easy to use. They can go to one place and find and purchase the textbooks for all their courses."Judy Jones, Administrative Assistant to VPAA, Mid-Atlantic Christian University
Anybody thinking about switching to MBS Direct needs to do it.
"My service team is available any time, any day, and since we've switched, we've seen a marked difference in the pricing of textbooks. MBS Direct's Marketplace option has been especially great; it offers our students that extra savings they're looking for."E. Lynn Addison, Assistant Chair and Professor of Business, Brewton-Parker College
MBS Direct has provided our school and students with the kind of personalized service, savings options and Distance Learning support that is so crucial for a school as far-reaching as our own. The MBS Direct staff has played a crucial role in the success of our institution, and we couldn't be happier to have them as a partner.
Chancellor, Continental & International Operations at Central Texas College
The best part of MBS Direct is the customer service.
"They have always exceeded my expectations. Their expertise, support and response time go above and beyond. They are so much more than a Online Bookstore; they serve as a resource and support team for my academic department chairs and myself as Director of Curriculum."Amy Nall, Assistant Principal, Sacred Heart Academy
MBS provided streamlined digital content to both our students and teachers.
"We found MBS Direct offered a solution where we could minimize a number of variables, including various publishers and accounts that our students will have to remember, while making sure our kids have their content so we can begin instruction."Craig J. McMichael, Technology Integrationist and Social Studies Teacher, Detroit Catholic Central High School
The best thing about MBS Direct is its people.
"My rep is always there when my teachers need to make a last minute change, add a book, drop a book or want to continue to use an older version. I know that when my Online Bookstore opens, it will be exactly as we planned it and if we do have a change, it is made right quickly and efficiently every time."Linda Petrie, Administrative Assistant, Saint John's Catholic Prep
I made the switch to MBS Direct many years ago because of a horrible experience with another online book service and have never regretted the move. MBS Direct has been the easiest company I have ever dealt with for textbooks in the 30+ years I've been handling textbooks.
Dennis A. Matreci
Assistant Principal, St. John Vianney High School