Case Study: Bishop Kenny High School

After years of operating a school-ran ordering and buyback program, Tommy Edwards, of Bishop Kenny High School, realized that he needed to find an easier alternative. With the help of MBS Direct, Edwards and the staff at Bishop Kenny discovered just how "EZ" buyback and ordering could be — and completed the fastest EZ Drop Buyback in MBS Direct history. Find out how they achieved this:

Bishop Kenny High School Completes Buyback in 90 Minutes or Less

Searching for a simple solution

Tommy Edwards is the Coordinator for Auxiliary Services at Bishop Kenny High School and has been participating in MBS Direct's EZ Drop Buyback program for over 10 years. Before MBS Direct, Edwards and Bishop Kenny High School operated an on-site ordering and buyback program for its students. Edwards turned to MBS for a simple solution.

"We shopped around for an online company and were looking for something straightforward," Edwards said. "It had to be beneficial and easy for our school community and MBS Direct was the clear choice."

Lightning-fast EZ Drop Buyback

After ultimately deciding to partner with MBS and MBS Direct for textbook fulfillment, distribution and buyback services, Bishop Kenny High School decided to implement a program to streamline its buyback too. EZ Drop, MBS Direct's convenient on-site buyback service for K-12 schools, helped the school collect and package students' textbooks in just one hour and fifteen minutes. This lightning-fast EZ Drop Buyback is the fastest ever reported to MBS and MBS Direct!

According to Edwards, a healthy mix of preparation, organization, and very good staff members are the reasons why Bishop Kenny High School has such success with the offering.

"We get the kids prepared by showing MBS Direct's EZ Drop video on our TVs several times, so they are aware of the process," Edwards said.

"We also equip each of the rooms with boxes as well as EZ Drop bags and provide teachers with the necessary information to conduct the buy.

On the last Friday of the year, the students bring their books and their EZ Drop quote while the teacher verifies the list and packs the boxes."

The teachers also receive a Frequently Asked Questions sheet, provided by MBS, and reiterate the fact that students need their buyback quotes before the event. Additionally, each computer in the library has the Bishop Kenny Online Bookstore set as its home page for students who may forget or misplace their buyback quotes.

"I get about one to two calls per year with a confused student," Edwards said. "Most of the time, they've forgotten their password, which makes it easy to resolve."

Bishop Kenny High School can boast of both an impressive participation rate and an extremely efficient method. At MBS Direct, we encourage all of our partner schools to make note of Bishop Kenny High School's successful EZ Drop Buyback method. It's an innovative way to capitalize on a service provided by MBS Direct!

About Bishop Kenny High School:

  • FTE: approximately 1200
  • More than 10 years of participation in EZ Drop program
  • Organized and executed the fastest EZ Drop buyback in MBS Direct history
  • Utilized MBS Direct's promotional and instructional materials to educate staff and students about their EZ Drop procedure

About EZ Drop Buyback:

  • Quick and easy process — for both students and facilitators!
  • Provide a convenient location for students to sell back their books
  • Offer a low-stress, streamlined buyback solution
  • MBS Direct provides all necessary supplies and free promotional materials
  • 24/7 Customer service from MBS Direct's Customer Care Center keeps your buyback running smoothly